Fully Regulated Letting Agent

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Why is agent regulation good for me?

The Association of Residential Letting Agents

Members agree to: Comply with the professional standards outlined within the ARLA Byelaws and Code of Practice, demonstrating their dedication and commitment to high standards in Letting Agency. Join the Client Money Protection Scheme which protects your finances in the highly unlikely event that you suffer financial loss due to our bankruptcy or dishonesty. Have Professional Indemnity Insurance which ensures you are financially covered in the highly unlikely event of our negligence, bad advice or mishandling of data. Join the Property Ombudsman Scheme & the Tenancy Deposit Scheme.

Property Ombudsman Scheme

Can award compensation of up to £25,000 and also ensures that you have a redress route in the highly unlikely event of something going wrong.

The Tenancy Deposit Scheme

Of the three government backed deposit schemes the TDS is the only one which allows the agent to hold the deposit as Stakeholder. The benefit being that once a Tenancy has expired we are able to liaise between Landlord and Tenant to reach an agreeable outcome as opposed to the scheme making the decision for you (DPS or MyDeposits).

Information Commissioner’s Office

Information Commissioner’s Office is an independent authority in the UK that promotes openness of official information and protection of private information.

Financial Conduct Authority

Acting to ensure that a firm has its customers at the heart of how it does business, giving them appropriate products and services, and putting their protection above profits or remuneration.

Anti-Money Laundering Regulations 2007

All firms who are subject to the Money Laundering Regulations 2007 must put in place systems and controls to prevent and detect money laundering. Money laundering is the process by which the proceeds of crime are converted into assets which appear to have a legitimate origin.