Introduction to our services
Thank you for finding us! If you like to do your research you may be interested to read that Bishop Sullivan has a high Google rating compared to the industry average, we are one of only a handful of local letting specialists and one of even fewer who provide an all-inclusive monthly fee. Not to mention our bespoke professional HMO letting agent service (ProShare).
Always moving with the times just before Lockdown 1 we begun offering floor plans and Video Tours on our YouTube channel at no extra cost. By the end of 2020 the properties we advertised had been viewed just over 13,000 times. Here is an example: https://youtu.be/XxZYbuhntyU . We found this approach significantly reduced the number of viewings and marketing time. Not only does this reduce unnecessary viewings in a health and safety conscious time, if all UK estate agents offered this approach annual emissions would be reduced by the equivalent of 33,000 homes.
Our Landlord clients appreciate the high quality of Tenant we are able to provide by following a thorough process from the initial point of contact, during the viewing(s) through to in-depth referencing. This ensures we find the best possible Tenant for each client’s needs both in terms of affordability as well as behaviour during a Tenancy for letting agents in Brighton and letting agents in Hove. We understand that the best type of Tenancy is one where Landlord, Tenant and Agent work together.
Everyone can view property or Tenancy details, download paperwork, view account details to download statements/invoices as well as report/follow maintenance on the app. This also means your Tenant is able to report maintenance issues easily with exact information and supporting photos.
It is not just about Landlords and Tenants, we partnered with The Clock Tower Sanctuary and organised the Big City Sleepout 2018 & 2019 raising over £30,000 for the young homeless. 2021 will also see Bishop Sullivan become waste free, powered entirely by renewable energy and even meat free!
We understand lettings is a people business first and foremost, if you get that right everything else falls into place. If you’d like to know more please see below our comparison chart detailing what is included in each service fee. There is a link below the chart taking you to our fees page as well as a contact button should you wish to get in touch. We are happy to help whatever the query:
Which service do you need?
Scroll Right to see all our services
 Inclusive service comparison table | Move-in ManagedWe’ll set up your Tenancy for you. For clients who would like Bishop Sullivan to market the property and progress to move in but are happy to collect the rent, manage repairs/maintenance to the property & renew Tenancies. You’d like us to find the Tenant but you collect rent and manage the property. | Rent | FULLY | Premium ManagedWe’ll set up your Tenancy, collect the rent and oversee maintenance with bells and whistles on top. For clients who want us to look after everything with guaranteed rent and extras included. You’d like us to look after everything with guaranteed rent and extras. | ProShare ManagedA bespoke service for professional HMO Landlords. We’ll set up your Tenancies, collect You’d like us to look after your professional HMO sharer property. |
|---|---|---|---|---|---|
| Photos, floor plan & video tour created, advertise on portals.... | |||||
| Applicants qualified with 15 questions and accompanied viewings | |||||
| Update on marketing activity and advise full Tenancy offer details | |||||
| 5 weeks cash deposit in TDS Custodial | |||||
| Full Tenant reference report including proof of employment, salary, current Landlord, credit rating & CCJs | |||||
| Prepare Tenancy Agreements & Prescribed Information, sent & signed digitally | |||||
| Right to Rent checks carried out, proof of address and proof of standing order from 2 nd month onward | |||||
| Inventory & check-in report | |||||
| Arrange for EPC, Gas Safety Certificate and/or EICR report | — | — | |||
| Set up Tenant utilities via utility management company | — | ||||
| Gas & electricity bill paid during any void period | — | — | |||
| Manage utilities during the Tenancy | — | — | — | — | |
| Register Tenant deposits & transfer to TDS Custodial | |||||
| Collect & transfer rent with monthly statements by email | — | ||||
| Provide Tenancy renewal service | — | ||||
| Digital maintenance notifications and 24/7 emergency maintenance call-out | — | — | |||
| Oversee maintenance, repairs and provide quotes where required | — | — | |||
| Advise on any insurance claims which may arise | — | — | |||
| Carry out 2 Routine Visits per 12 months with report and photos provided | — | — | — | ||
| Carry out 6 Routine Visits per 12 months with report and photos provided | — | — | — | — | |
| Arrange bi-weekly cleans of the communal areas | — | — | — | — | |
| End of Tenancy check-out report | — | — | |||
| Provide deposit return service advising on deductions using Govt guidelines & processing deposit return | — | — | |||
| Guaranteed rent and up to £50,000 for arrears and legal expenses, extra Routine Visit & S21/S13 Notice | — | — | — | — | |
| Provide an update on any major changes in legislation | |||||
| Securely log into your account to view marketing activity, feedback, paperwork, property and Tenancy details | |||||
| As above including maintenance overview | — | — |
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FIRST TIME LANDLORDS
Some helpful tips and guidelines for first time landlords. What should you know? How should you deal with any problems?
LETTING TIPS
First time letting? Already Landlord but need some help? Here are some tips and guidelines for those who want to let their properties the right way…
LEGAL OBLIGATIONS
What are your obligations as a landlord? We want to help you get up to speed on exactly what is expected of a law-abiding landlord.
COMPANY ETHOS
Mission Statement: Bishop Sullivan aims to be open and transparent providing an efficient and high standard of service representing true value for money.
Philosophy: We welcome regulation, go beyond the minimum legal requirement and ensure there are no hidden terms. All staff are legally trained and encouraged to take industry qualifications. Firmly in the 21st century we utilise modern technology with quick and efficient processes and minimal use of paper while ensuring our clients benefit from information at their fingertips. 
Code of Ethics: We follow the ARLA and Property Ombudsman codes of practice, have a complaints procedure in place and are happy to be regulated by ARLA (main regulatory body), the Property Ombudsman (financial recourse), the Information Commissioners Office (Data Protection), the Financial Conduct Authority (Advertising Standards) and (anti) Money Laundering Regulations (proof of ID and address). In short we take this very seriously.
